Skip to main content

As of March 21, 2020, HCCC Libraries have moved online. All physical facilities are closed until further notice. Please visit our Library Services during COVID-19 page for more information.
To get the latest updates from our college, please check HCCC Novel Coronavirus page.

Off-Campus Access

Access from Off-Campus

Many of the library resources are accessible online, including journals, ebooks, databases, and streaming media. 

EZProxy is the tool to authenticate our library users from off-campus. It will prompt you to log in with your HCCC credentials and then grant you access to the needed resource.

Two steps to connect from off-campus:

1. Click any database link in library Databases A-Z page. For example, Academic Search Complete.

2. Log in with your HCCC credentials (the same username and password for your HCCC email and portal page).

After successful authentication, you should have access to our library resources immediately.

If you encounter any access issue, please contact us by email library@hccc.edu.

Connect from Off-Campus (in details)?

1. Click any database link in library Databases A-Z page. For example, Academic Search Complete.

Each of those links contains our EZProxy prefix https://ezproxy.hccc.edu/login?url=. It will trigger the authentication process and prompt you to log in with your HCCC credentials.

2. Log in with your HCCC credentials (the same username and password for HCCC email/portal page.

Your username is your HCCC email address.

Can't recall your password? Please reset it via https://password-reset.hccc.edu/

Still have an access issue? Please send an email from your HCCC email account to library@hccc.edu with the subject line "Access Problem".

Common Access Issues

1. I tried to log in EZproxy, but got an error message that my username and password were incorrect.

  • Check if the Caps Lock key is on (password is case sensitive).
  • Try to enter the credentials again. Sometimes, a typo can cause log in issue.
  • If you forget your password, please reset it via https://password-reset.hccc.edu/

   You may test your username and password at HCCC email or portal page.

  • If you can log in HCCC email/portal page but can't log in EZproxy, please contact us (jyang@hccc.edu). 
  • If you can't log in any, reset your password via https://password-reset.hccc.edu/. If the problem still exists, contact ITS Help Desk (JSQ: 201-360-4310; NHC: 201-360-4309;).

2. I can't open the link that my professor shares. It's supposed to be available in our library.

   Please email the link, title information and the professor's name to librarian@hccc.edu OR online chat with a librarian. We can figure out together.

3. I can't access a certain database. Other databases are fine to access.

    Please report the issue to us (library@hccc.edu). We will troubleshoot it a.s.a.p..

4. I successfully logged in EZproxy, but got redirected to a page showing "404 not found".

    Please try with a different browser and see if you get the same error. Some popular browsers are: Firefox, Chrome, Safari.
    If the problem still exists,  clear your cache and make sure the browser is set to accept cookies.

5. I can access the library resources from home, but can't from my workplace.

    Probably the access is blocked by the firewall of your workplace. You need to contact the IT staff in your workplace.