Hold & Pickup

Starting Wednesday, August 12, 2020, HCCC Libraries will offer Hold & Pickup services of books and DVDs at both Gabert Library and North Hudson Library.

1. Go to Library Homepage to search for the book under the tab “Search Books and Videos”. This will direct you to Library catalog. 

2. Once you are in the library catalog, click the link LOG IN TO YOUR ACCOUNT from the upper right corner. Log in with your HCCC email as username and your 7-digit ID as password. 

3. After sign-in, you can request to hold an item by clicking on the “Place Hold” button next to the bookmark icon.  

4. Select the pickup location and press the “Confirm hold” button. Please pick up from the library that holds the item. Book transfer between libraries are temporarily paused until further notice.

5. You’ve successfully placed a hold! All the hold requests and statuses can be reviewed in your KOHA account, under the tab “your summary”.

Once you have placed a hold request, wait for an email from the library that the item on hold is available for pickup. 

Once the email arrives, you can go to the library to pick up items. If the book hasn't been picked up or the library hasn't been contacted within 7 days, we will cancel the hold in order to make it available to other patrons.

Can't find the email? Please check your spam folder or contact the library with any questions. 

1. When you arrive at the library building, go to the service desk . Our library staff will verify your name to make sure the items are picked up by the right patron.

2. Library staff will check out your items from the library system. A checkout notice will be sent to your HCCC email within 15 minutes.

3. Enjoy your book (etc.) for 28 days (DVDs for 14)!  Books can be renewed once, online or by phone.  When you’re done with it, bring it back. Thanks!

Enjoy your book for 28 days (DVDs for 14)!  Books can be renewed once, online or by phone. 

When you’re done with it, bring it back. Thanks!