Skip to main content

Library Building Reopens to HCCC Community August 17 -

Contactless Pickup


Starting Wednesday, August 12, 2020, HCCC Libraries will offer contactless, 'curbside' pick-up services of books and DVDs at both Gabert Library and North Hudson Library.

Contactless pickup will be available at designated areas located immediately outside the libraries from Monday to Friday between 10am - 4pm. 

Infographics showing the steps of contactless pickup

Step 1. Place Hold

1. Go to Library Homepage to search for the book under the tab “Search Books and Videos”. This will direct you to Library catalog


2. Once you are in the library catalog, click the link LOG IN TO YOUR ACCOUNT from the upper right corner. Log in with your HCCC email as username and your 7-digit ID as password. 

3. After sign-in, you can request to hold an item by clicking on the “Place Hold” button next to the bookmark icon.  


4. Select the pickup location and press the “Confirm hold” button. Please pick up from the library that holds the item. Book transfer between libraries are temporarily paused until further notice.


5. You’ve successfully placed a hold! All the hold requests and statuses can be reviewed in your KOHA account, under the tab “your summary”.


Step 2: Reserve a Pickup Time

Once you have placed a hold request, wait for an email from the library that the item on hold is available for pickup. When the email arrives, you can reserve a pickup time online. 

1. Go to Select a time slot from your preferred library (Gabert or NHC). Any green block is available. Then click on “Submit Times”. 


2. Complete a brief form to reserve the time. Then, click on “Submit my Booking”.  


3. Watch your HCCC email for a notification from LibCal, with the subject line “Your booking has been confirmed”. Please do not delete this email or share with others. You’ll need it on the pickup day. 

Can't find the email? Please check your spam folder or contact the library with any questions. 

Step 3. Pick up from an HCCC Library

Please notice that social distancing and face covering/mask are required to pick-up books.

1. When you arrive at the library building, call the library desk .

On the phone, library staff will verify your name and the 3-digit code (included in the confirmation email) . This is to make sure the items are picked up by the right patron.


Pickup Area


Gabert Library

in front of the Gabert Library, inside the foyer


NHC Library

in the foyer of North Hudson Campus-JFK Boulevard Entrance


2. Library staff will check out your items, put them in a bag and bring to the pickup table for you. A checkout notice will be sent to your HCCC email within 15 minutes.

3. For your safety, please wait until the library staff is 6-ft away from the table then take the bag.

4. Enjoy your book (etc.) for 28 days (DVDs for 14)!  Books can be renewed once, online or by phone.  When you’re done with it, bring it back.   Thanks!


Enjoy your book for 28 days (DVDs for 14)!  Books can be renewed once, online or by phone. 

When you’re done with it, bring it back. Thanks!