Library Staff Tech Guide

1. Write your username in the “username” section without including @live.hccc.edu or @hccc.edu.
Example: If you are a student and your username is jsmith3456@live.hccc.edu, put only jsmith3456.

If you are a staff and your username is jdoe@hccc.edu, put only jdoe

2. Write your password in the “Password” section and click "Login" or just press Enter. Your desktop will display after.

After logging in, a dialogue box will come up asking you to type in your password for OneDrive mapper. This will allow you access to OneDrive X which is connected to your own Microsoft OneDrive for HCCC. Type in the password you use to log in to HCCC. 

OneDrive X is connected through your Microsoft OneDrive for HCCC. If you have files stored in OneDrive, they will show up in OneDrive X. You can access them normally like you would access files through a Windows 10 computer. 

Under "Network locations" click OneDrive X. You can also use this drive to save files if you are working on a document such as on Microsoft Word or Excel.

Please note that it is best to save your work on a cloud storage such as OneDrive and Google Drive OR a flash drive. The VDI computers will NOT keep any files saved internally.

Please be aware that all VDI computers are pre-programmed to log you out after 15 minutes of inactivity.

Every time you “log in,” the computer will display this message, click the “OK” button, and you will be able to use the computer 

Empty Windows Troubleshooting

If you log into a VDI computer and an empty image appears, please perform the following steps

1. Right click in the left side of the computer to display the vertical bar shown in the picture

2. Click the home          button located in the vertical bar of the computer

3. Select the “Windows 10 General” option that will appear after clicking the home button. After following these steps, you will be able to see the desktop normally.

*If the previous steps do not work or the computer is working slowly please try to restart the computer and log in again

Please be aware that it is not possible to be “logged in” in two VDI computers at the same time. For example, if you “log in” on one computer and then you switch to another computer, the first computer will automatically log you out.

However, the second computer will display the exact same image/work in progress that you had on the first computer.

  Student is"logged in" in Computer 1                    Computer 2

When the student “logs in” in COMPUTER 2,             The document appears in computer 2, and 

COMPUTER 1 closes immediately                            the student can start working normally

Please be aware that it is possible to switch from windows to STEM image or vice versa.

*The purpose of having both images (Windows and STEM) is that you will be able to use the available programs.

1. Move the mouse cursor to the left side of the computer to display the vertical bar shown in the picture.

1. Select this option "STEM Desktop"      located at the vertical bar of the computer. (Second option in the vertical bar.)

This will take you to the STEM desktop which has programs specifically tailored for STEM students.

VDI Method

STEP 1:

Move the mouse cursor to the left side of the computer to display the vertical bar shown in the picture.

STEP 2:

Click the turn on/off    button located at the bottom of the vertical bar

STEP 3:

 After you click the turn on/off button, this image will appear. Make sure "Sign-off" is selected. Click the “OK” button shown in the picture.

STEP 4:

After you click the “OK” button the following image might appear, to proceed to sign out press “YES” as shown in the picture.

How to sign out from both images (Windows and STEM)

If you are signed in to both the Windows 10 and STEM images, you will need to sign out twice.

*Using the VDI method you only need to sign out once whether you used one image or both of them (Windows and/or STEM)

Click on the Windows icon on the bottom left, click on your user name at the top, and click "Sign out."